Privacy Policy

Introduction Precium is committed to providing quality services and protecting your privacy. This policy outlines our ongoing obligations to you regarding the management of your Personal Information.
We adhere to the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act), which govern how we collect, use, disclose, store, secure, and dispose of your Personal Information.

A copy of the Australian Privacy Principles may be obtained from the Office of the Australian Information Commissioner’s website at www.oaic.gov.au.

1. What is Personal Information and Why Do We Collect It? Personal Information refers to information or an opinion that can identify an individual. The types of Personal Information we collect may include names, addresses, email addresses, phone numbers, and other contact details.
We collect Personal Information through various methods, including interviews, correspondence, telephone and email communication, our website, media, publications, cookies, and third parties. Please note that we do not guarantee the privacy practices of any third-party websites linked to our website.
We collect your Personal Information primarily to provide our services to you, including delivering information to our clients and conducting marketing activities.
We may also use your Personal Information for secondary purposes related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure. You may unsubscribe from our mailing and marketing lists at any time by contacting us in writing.
When collecting Personal Information, we will explain to you, where appropriate and possible, the reasons for collecting the information and how we intend to use it.
2. Sensitive Information Sensitive Information, as defined in the Privacy Act, includes information or opinions about an individual’s racial or ethnic origin, political opinions, religious beliefs, trade union membership, criminal record, or health information.

We will only use Sensitive Information:

  • For the primary purpose for which it was obtained;
  • For a secondary purpose directly related to the primary purpose;
  • With your consent; or
  • Where required or authorized by law.
3. Collection from Third Parties Where reasonable and practicable, we will collect your Personal Information directly from you. However, in some circumstances, we may receive information from third parties. In such cases, we will take reasonable steps to ensure you are aware of the information provided to us by the third party.
4. Disclosure of Personal Information Your Personal Information may be disclosed in the following circumstances:

  • To third parties with your consent;
  • Where required or authorized by law.
5. Security of Personal Information We take reasonable measures to protect your Personal Information from misuse, loss, and unauthorized access, modification, or disclosure.
When your Personal Information is no longer needed for the purpose for which it was collected, we will take reasonable steps to destroy or permanently de-identify it. However, we may be required to retain certain Personal Information for a minimum of seven years, as it is stored in client files.
6. Access to Your Personal Information You have the right to access and correct the Personal Information we hold about you, subject to certain exceptions. If you wish to access your Personal Information, please contact us in writing.
We do not charge any fees for an access request, but we may charge an administrative fee for providing a copy of your Personal Information.
To protect your Personal Information, we may require you to provide identification before releasing the requested information.
7. Maintaining the Quality of Your Personal Information It is important to us that your Personal Information is accurate, complete, and up-to-date. If you find that the information we hold is inaccurate or outdated, please notify us as soon as possible so we can correct our records and continue to provide quality services.
8. Policy Updates This Privacy Policy may be updated from time to time and will be available on our website.

9. Privacy Policy Complaints and Enquiries If you have any questions or complaints regarding our Privacy Policy, please contact us: info@precium.com.au